Privacy Policy, Terms & Conditions, and SMS Terms

Effective Date: January 1, 2026

Privacy Policy

1. Information We Collect

PartyBus2U may collect personal information that you voluntarily provide when you call, text, email, complete a reservation form, request pricing, or submit an online booking inquiry. This information may include your name, phone number, email address, event date, pickup location, dropoff location, event details, and any other information you choose to provide.

2. How We Use Your Information

We may use your information to:

• Respond to reservation requests and questions
• Provide pricing, availability, and booking details
• Confirm reservations and event information
• Send customer service, scheduling, and follow-up updates
• Communicate with you by phone, email, or SMS regarding your booking
• Improve our website and customer experience

3. SMS Privacy Statement

Phone numbers collected through our website, booking forms, text messages, or customer service channels are used only for reservation-related communication, booking updates, scheduling details, and customer support.

We do not sell, rent, or share your phone number with third parties for marketing purposes.

4. Sharing of Information

We do not sell or rent your personal information. We may share limited information only when necessary to operate our business, process a reservation, respond to a customer service request, comply with legal obligations, or protect our rights and property.

5. Data Security

We take reasonable steps to protect the information you submit to us. However, no method of internet transmission or electronic storage is completely secure, and you provide information at your own risk.

6. Cookies and Analytics

Our website may use cookies, analytics tools, and similar technologies to improve website performance, understand visitor activity, and enhance the user experience.

7. Third-Party Links

This website may contain links to third-party websites. We are not responsible for the content, policies, or practices of any third-party sites.

8. Age Requirements

This website and our services are intended for adults only. Our services are not directed to individuals under 18 years of age, and users must be at least 21 years old where required by law or booking policy.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

Terms & Conditions

1. Website Use

By using this website, you agree to use it only for lawful purposes, including requesting information, checking availability, or submitting a legitimate reservation inquiry for transportation services.

2. Reservation Requests

Submitting a booking form or inquiry does not guarantee service availability. All reservations are subject to scheduling, service area coverage, availability, and final confirmation by PartyBus2U.

3. Pricing and Availability

Pricing, service details, availability, minimum booking requirements, and package options may change without notice. Final pricing and confirmation are provided directly by our team during the booking process.

4. Accuracy of Information

You agree to provide accurate and complete information when contacting us or submitting a reservation request. We are not responsible for issues caused by incorrect phone numbers, email addresses, event dates, pickup addresses, or other inaccurate information.

5. Deposits and Payments

Some reservations may require a deposit or advance payment. Deposit terms, cancellation terms, and booking conditions will be shared with you during the reservation process.

6. Prohibited Use

You agree not to:

• Use the website for unlawful, fraudulent, or abusive purposes
• Submit false or misleading reservation requests
• Attempt to disrupt the website’s operation or security
• Use our forms, phone numbers, or contact methods for spam or unauthorized marketing

7. Limitation of Liability

PartyBus2U is not liable for any direct, indirect, incidental, or consequential damages arising from the use of this website, booking delays, interruptions, service availability issues, or reliance on website content.

8. Website Availability

We do not guarantee that this website will always be available, uninterrupted, or error-free. We may update, suspend, or modify the website at any time without notice.

9. Changes to These Terms

We may update these Terms & Conditions at any time. Continued use of the website after changes are posted means you accept those updated terms.

SMS Terms of Service

1. SMS Consent

By providing your phone number through our website, booking form, or another contact method, and by checking the consent box where available, you agree to receive SMS messages from PartyBus2U related to reservations, booking updates, scheduling details, and customer support.

2. Types of Messages You May Receive

Text messages from PartyBus2U may include:

• Reservation confirmations
• Booking updates
• Schedule reminders
• Customer support responses
• Availability follow-up messages

3. Message Frequency

Message frequency may vary depending on your booking activity, reservation status, and customer support needs.

4. Message and Data Rates

Message and data rates may apply depending on your wireless carrier and service plan.

5. How to Opt Out

You may opt out of SMS messages at any time by replying STOP to any text message. After you reply STOP, you may receive one final confirmation message showing that you have been unsubscribed.

6. Help and Support

For help, reply HELP to any message or contact us directly at 877-211-7551.

7. Consent Is Not Required to Purchase

Agreeing to receive SMS messages is not a condition of making a purchase or booking a service.

8. Carrier Notice

Mobile carriers are not responsible for delayed or undelivered messages.

9. SMS Privacy

SMS consent is not shared with third parties or affiliates for marketing purposes.